Legal

Terms of Service

Please read these terms carefully before using our platform and AI agent network.

1. Overview

Please read these Terms of Use ("Terms") carefully. By accessing or using the Platform or any website, page, or online resource which links to these Terms, you agree to be bound by the Terms and to comply with applicable laws.

2. The Intelo Agent Network

Intelo.ai provides a specialized network of AI agents designed for retail merchandising operations, including strategic planning, assortment, and in-season management.

Collaborative Intelligence

Our agents are built for "Human-Agent Teaming." They provide analysis and recommendations, but the final decision-making authority and responsibility for business outcomes remain with the user.

Service Delivery

Access to the Agent Network is provided via our cloud platform. We reserve the right to update agent capabilities, logic, and workflows to improve the performance of the Services.

3. Use of the Website

The website https://www.intelo.ai (the "Site") provides information about our services and resources for retailers. You agree to use the Site only for lawful purposes. You are prohibited from using automated tools to scrape data or attempting to disrupt the Site's security or performance.

4. Proprietary Rights

Intelo.ai and its licensors own all rights, title, and interest in the Site and the Agent Network, including all specialized retail models, conversational logic, and branding. These are protected by intellectual property laws. Your use of the Services does not grant you ownership of any underlying technology.

5. Restrictions

You agree not to:

  • Decompile, reverse-engineer, or attempt to extract the source code or logic of the AI agents.
  • Use the Services to develop a competing product or service.
  • Sublicense or redistribute access to the Agent Network to unauthorized third parties.

6. Data and Privacy

Customer Content: You retain all rights to the data you provide to the Services. Intelo processes this data solely to provide agent functionality and insights.

Confidentiality: Both parties agree to maintain the confidentiality of non-public business information shared during the term of service.

Privacy: Our data practices are further detailed in our Privacy Policy.

7. Fees and Subscriptions

Terms regarding subscription fees and payment schedules are governed by the specific Order Form or Service Agreement executed between your organization and Intelo.ai.

8. Disclaimers

The Services are provided on an "as-is" and "as-available" basis. While our agents are designed for high transparency and accuracy, AI-generated insights are for advisory purposes. Intelo.ai does not guarantee specific financial results or inventory accuracy.

9. Limitation of Liability

To the maximum extent permitted by law, Intelo.ai shall not be liable for any indirect, incidental, or consequential damages (including loss of profits or inventory errors). Our total liability for any claim shall not exceed the amount paid by you for the Services in the 12 months prior to the claim.

10. Term and Termination

These Terms remain in effect while you use the Site or Services. We may suspend or terminate access if we believe you have breached these Terms. Upon termination, all rights to access the Agent Network cease immediately.

11. Governing Law

These Terms and any disputes arising out of them shall be governed by the laws of the State of Texas, without regard to its conflict of law principles.

12. General

These Terms govern your use of the Website and, unless stated otherwise herein, constitute the entire legal agreement between you and Intelo.ai relating thereto. Intelo.ai reserves all rights not expressly granted under these Terms, including intellectual property rights, and no other rights are granted under these Terms by implication or estoppel or otherwise.

Contact Information

If you have questions regarding these Terms, please contact us at:

Intelo Labs, LLC

7700 Windrose Ave, Plano, TX 75024

Email: legal@intelo.ai